At Gravitate HR, we understand the value of being present in-person for our clients, whether it’s for day-to-day operations, getting to know the company and its employees, or addressing emergencies and difficult HR situations.
Unlike many of our competitors, we offer on-site visits as a standard part of our service, and we believe this sets us apart…but also (importantly) is simply provides a better service to you, our clients..
Here’s just a few reasons why.
Building Stronger Relationships
Teams, Zoom, Skype even are all great, and we embrace hybrid and remote working ourselves. But we do believe that building stronger, more personal relationships with our clients is done BEST in-person. Our Gravitate team being physically present within your business allows us to gain a deeper understanding of the company culture, employee dynamics, and unique challenges that may not be as apparent through virtual interactions. This personal touch helps us then tailor our HR strategies to better meet the specific needs of each business.
Enhancing Employee Trust and Engagement
We know that HR professionals in organisations aren’t ALWAYS the most trusted of allies. But we also know that people, in every area of their lives, are more likely to trust people who they see face-to-face. Regularly. Our presence on-site makes us more accessible and approachable, encouraging employees to share their concerns and feedback openly. This transparency fosters a healthier work environment, where issues can be addressed promptly and effectively.
Immediate and Effective Crisis Management
In times of crisis or emergency, having an HR professional on-site can make a significant difference. Whether it’s handling a sudden conflict, addressing compliance issues, or providing support during layoffs, our immediate presence ensures that situations are managed swiftly and with sensitivity. This proactive approach can mitigate potential risks and maintain business continuity.
Proactive Support for Positive Initiatives
Our on-site visits aren’t just for emergencies. We also support positive initiatives such as team-building activities, employee training sessions, and wellness programs. Being there in person allows us to actively participate and contribute to these events, ensuring they are effective and aligned with the company’s goals.
Holding Your HR Provider Accountable
If your current HR provider is reluctant to attend in person, it’s worth questioning why that is. Physical presence is a testament to commitment and accountability. An HR provider that is not willing to be there when needed might not fully understand or prioritise your business’s needs. At Gravitate HR, we believe in being present and proactive, ensuring we are always ready to support our clients in every possible way.
Conclusion
Gravitate HR’s commitment to on-site HR support (not just via a phone or monitor) – we believe demonstrates our dedicate commitment to putting you and your business first.
In person time allows us to build stronger relationships, enhance employee engagement, manage crises effectively and support positive initiatives. If your current HR provider doesn’t offer this level of service, it might be time to reconsider whether they are the right fit for your business. If so we’d love to chat.
Or if you simply want some more ad hoc support in-person (whether in addition to existing support or just to fill a short-term gap) again we’d be delighted to speak to you about how we can help.
You can now connect with us via our LiveChat function on this website…unless of course the entire Gravitate team are out on-site today (the irony!). In which case just click here to schedule a free 20min call at a time that suits you.
What our Clients think about Gravitate’s On-site Service?
“We have been working with Gravitate HR for a couple of years now and over this time have gained confidence that they will always be there for us when we need help and assistance, whether that is remotely by phone or email or coming on site to our production unit.”
“They have been there to support in different situations; recruitment interviews, deliver training sessions, facilitate management meetings, contribute to staff meetings or just to talk through different strategies and being on site allows us to work closely together and build up an effective relationship.”
“It is good for the business to know that we can rely on Gravitates’ support whether that is remotely or on site.”
Janice Seaton, Director, JRM Products Ltd.
